Shipping & Returns

Shipping Policy

All orders are processed within 1–3 business days. We ship worldwide from Shanwei, Guangdong, China.

Estimated Delivery Times

  • China (Domestic): 3–7 business days
  • United States & Canada: 10–20 business days
  • Europe: 10–20 business days
  • Australia & New Zealand: 10–20 business days
  • Rest of World: 15–30 business days

Once shipped, you will receive a tracking number via email.

Customs & Duties

TALU Jewelry is not responsible for customs fees or import duties. These are the buyer’s responsibility.

Return Policy

We accept returns within 30 days of delivery. Items must be unworn, unused, with tags, and in original packaging.

How to Return

Contact us at talujewelry2020@gmail.com with your order number before sending any items back. Approved returns should be sent to:

TALUjewelry
Building B, 3F, Feiyue E-commerce Base, Jinyuan Industrial Zone,
Jinyuan 3rd Road, Chengdong Town, Haifeng County,
Shanwei, Guangdong, China 516400

Non-Returnable Items

  • Custom or personalized jewelry
  • Sale items and gift cards

Refunds

Approved refunds are processed within 10 business days to your original payment method.

For any questions, contact us at talujewelry2020@gmail.com